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Payment and Shipping

Prices

Product prices are all stated in EUR and include value added tax (VAT). Prices are guaranteed on the day of order placement and can change daily, without any previous notification.

Complaint

If the good don't have the characteristics that were explicitly promised by the seller, or the seller sent wrong product, wrong number or color, or goods otherwise don't match customer's order then the buyer can ask for the change of goods or money back. It is adviced to send us an email before sending back the item, so we are informed about the problem.

Warranty

The manufacturer is required by law to provide the buyer with a warranty of flawless functioning of purchased goods. Warranty can be claimed directly at manufacturer or any of its authorized service center. Warranty can be accepted with filled warranty card and invoice. If the warranty is about Kavitec or Leben Bikes products, then send us an email about your problem with order number.

Payment

Payment is currently only possible with PayPal service, which allows the use of credit and debit cards. Payment can also be made via bank deposit.

Shipping

We are shipping with distribution company CityExpress in Slovenia and other European countries. If you are in a country where the CityExpress doesn't deliver, then it will be handled by other company such as DPD or UPS.

Privacy Policy

Registration and/or entry of personal data in the online store LebenBikes is necessary and is used only for proper functioning of the online store LebenBikes. We commit that in no case the user's data will be handed over to a third party. Users can view the data stored about them through their account.

Cookies

More about cookies here.